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Service Optimization Strategies for Cross-Border E-Commerce Platforms Under the E-Commerce Politeness Framework: A Critical Incident Analysis Based on User Reviews

Google Pages: 01-16 DOI: https://doi.org/10.55677/CRAJ/01-2026-Vol03I01 Google Scholar

I-Ching Chen, Hui-Jun Yi

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Leo. Tanyam. Encho, Abraham Okolo

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Stephen M. Wangwe, George S. Oreku

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Suriadi, Diah Ratri Larasati, Eka Ratna Dewi

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Mazoje Esther Oghenekomeno, Ass. Prof. Mrs. Patience Ewomaoghene Okoro

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